Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
-
94: First 30 Days with Alyssa Percell
Publicerades: 2020-06-18 -
93: First 30 Days with Natalie Ruhl
Publicerades: 2020-06-17 -
92: First 30 Days with Lauren Rose Eimers
Publicerades: 2020-06-16 -
91: First 30 Days with Stacy Justino
Publicerades: 2020-06-15 -
90: Cross-cultural Support with Josh Magsam
Publicerades: 2020-06-12 -
89: Cross-cultural Support with Simone Secci
Publicerades: 2020-06-11 -
88: Cross-cultural Support with Aurore Lanchart
Publicerades: 2020-06-10 -
87: Cross-cultural Support with Ulrike Pitzschke
Publicerades: 2020-06-09 -
86: Cross-cultural Support with Chris Taylor
Publicerades: 2020-06-07 -
Throwback to Ep 49: Hiring in Support with Alyssa Percell
Publicerades: 2020-06-05 -
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord
Publicerades: 2020-06-04 -
Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes
Publicerades: 2020-06-03 -
Throwback to Ep 6: Future of Support with Craig Stoss
Publicerades: 2020-06-02 -
Throwback to Ep 1: Empathy with Jenny Dempsey
Publicerades: 2020-06-01 -
85: Remote Work with Mo McKibbin
Publicerades: 2020-05-29 -
84: Remote Work with Craig Stoss
Publicerades: 2020-05-28 -
83: Remote Work with Ash Rhodes
Publicerades: 2020-05-27 -
82: Remote Work with Hilary Dudek
Publicerades: 2020-05-26 -
81: Remote Work with Matt Dale
Publicerades: 2020-05-25 -
80: Forecasting in Support with Ash Rhodes
Publicerades: 2020-05-22
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
