Customer Support Leaders
En podcast av Charlotte Ward
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341 Avsnitt
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79: Forecasting in Support with Matt Dale
Publicerades: 2020-05-21 -
78: Forecasting in Support with Greg Skirving
Publicerades: 2020-05-20 -
77: Forecasting in Support with Mike Redbord
Publicerades: 2020-05-19 -
76: Forecasting in Support with Craig Stoss
Publicerades: 2020-05-18 -
75: Support Contributing to Revenue with Josh Magsam
Publicerades: 2020-05-15 -
74: Support Contributing to Revenue with Erica Mancuso
Publicerades: 2020-05-14 -
73: Support Contributing to Revenue with Craig Stoss
Publicerades: 2020-05-13 -
72: Support Contributing to Revenue with Mo McKibbin
Publicerades: 2020-05-12 -
71: Support Contributing to Revenue with Mike Redbord
Publicerades: 2020-05-11 -
70: Self-care in Support with Lauren Rose Eimers
Publicerades: 2020-05-08 -
69: Self-care in Support with Hilary Dudek
Publicerades: 2020-05-07 -
68: Self-care in Support with Ryan Klausner
Publicerades: 2020-05-06 -
67: Self-care in Support with Greg Skirving
Publicerades: 2020-05-05 -
66: Self-care in Support with Ulrike Pitzschke
Publicerades: 2020-05-04 -
65: Onboarding New Hires with Ackerman
Publicerades: 2020-05-01 -
64: Onboarding New Hires with Kaylin Bailey
Publicerades: 2020-04-30 -
63: Onboarding New Hires with Craig Stoss
Publicerades: 2020-04-29 -
62: Onboarding New Hires with Ash Rhodes
Publicerades: 2020-04-28 -
61: Onboarding New Hires with Lauren Rose Eimers
Publicerades: 2020-04-27 -
60: Building Leaders in Your Team with Greg Skirving
Publicerades: 2020-04-24
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.