Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
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59: Building Leaders in Your Team with Ryan Klausner
Publicerades: 2020-04-23 -
58: Building Leaders in Your Team with Josh Magsam
Publicerades: 2020-04-22 -
57: Building Leaders in Your Team with Ash Rhodes
Publicerades: 2020-04-21 -
56: Building Leaders in Your Team with Meredith Molloy
Publicerades: 2020-04-20 -
55: Panel: How customer-centric are you?
Publicerades: 2020-04-17 -
54: Panel: Customer communications in a crisis
Publicerades: 2020-04-10 -
53: Panel: Handling layoffs like a human
Publicerades: 2020-04-03 -
52: Panel: Corona-crisis check-in
Publicerades: 2020-03-27 -
51: Panel: Women Leaders in Support
Publicerades: 2020-03-20 -
Upcoming Specials
Publicerades: 2020-03-16 -
50: Hiring in Support with Josh Magsam
Publicerades: 2020-03-13 -
49: Hiring in Support with Alyssa Percell
Publicerades: 2020-03-12 -
48: Hiring in Support with Craig Stoss
Publicerades: 2020-03-11 -
47: Hiring in Support with Kristina King
Publicerades: 2020-03-10 -
46: Hiring in Support with Ulrike Pitzschke
Publicerades: 2020-03-09 -
45: Careers in Support with Kristina King
Publicerades: 2020-03-06 -
44: Careers in Support with Mike Redbord
Publicerades: 2020-03-05 -
43: Careers in Support with Vanessa Subramaniam
Publicerades: 2020-03-04 -
42: Careers in Support with Natalie Ruhl
Publicerades: 2020-03-03 -
41: Careers in Support with Matt Dale
Publicerades: 2020-03-02
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
