Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
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112: Support Scope with Zeni Bandy
Publicerades: 2020-09-15 -
111: Support Scope with Chris Taylor
Publicerades: 2020-09-14 -
110: Fireside with Craig Stoss
Publicerades: 2020-09-11 -
109: Panel: If I Knew Then, What I Know Now….
Publicerades: 2020-09-04 -
108: Fireside with Chris Taylor
Publicerades: 2020-08-28 -
107: Panel: Metrics 2.0
Publicerades: 2020-08-21 -
106: Fireside with Josh Magsam
Publicerades: 2020-08-14 -
105: Panel: Support Leadership 2.0
Publicerades: 2020-08-07 -
104: Fireside with Simone Secci
Publicerades: 2020-07-31 -
103: Panel: Managing Change
Publicerades: 2020-07-24 -
102: Fireside with Ash Rhodes
Publicerades: 2020-07-17 -
101: Panel: Return to Normality
Publicerades: 2020-07-09 -
A Small Announcement
Publicerades: 2020-07-06 -
100: Process Improvement with Alyssa Percell
Publicerades: 2020-07-03 -
99: Process Improvement with Ash Rhodes
Publicerades: 2020-07-02 -
98: Process Improvement with Matt Dale
Publicerades: 2020-07-01 -
97: Process Improvement with Kaylin Bailey
Publicerades: 2020-06-30 -
96: Process Improvement with Denise Twum
Publicerades: 2020-06-29 -
Bonus - A Little Look Back!
Publicerades: 2020-06-22 -
95: First 30 Days with Greg Skirving
Publicerades: 2020-06-19
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
