Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
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131: Support’s Relationship to Sales with Jason Cutter
Publicerades: 2020-10-19 -
130: Support’s Relationship to Product with Ashley Sachs
Publicerades: 2020-10-16 -
129: Support’s Relationship to Product with Andrea Saez
Publicerades: 2020-10-15 -
128: Support’s Relationship to Product with Matt Dale
Publicerades: 2020-10-14 -
127: Support’s Relationship to Product with Craig Stoss
Publicerades: 2020-10-13 -
126: Support’s Relationship to Product with Simone Secci
Publicerades: 2020-10-12 -
125: Freelancing in Support with Nicole Jackson
Publicerades: 2020-10-09 -
124: Freelancing in Support with Mo McKibbin
Publicerades: 2020-10-08 -
123: Freelancing in Support with Andrei Kamarouski
Publicerades: 2020-10-07 -
122: Freelancing in Support with Jenny Dempsey
Publicerades: 2020-10-06 -
121: Freelancing in Support with Zeni Bandy
Publicerades: 2020-10-05 -
Bonus - INBOUND 2020
Publicerades: 2020-09-28 -
120: CSAT with Simone Secci
Publicerades: 2020-09-25 -
119: CSAT with Chris Taylor
Publicerades: 2020-09-24 -
118: CSAT with Nicholas Zeisler
Publicerades: 2020-09-23 -
117: CSAT with Mo McKibbin
Publicerades: 2020-09-22 -
116: CSAT with Denise Twum
Publicerades: 2020-09-21 -
115: Support Scope with Mike Redbord
Publicerades: 2020-09-18 -
114: Support Scope with Mo McKibbin
Publicerades: 2020-09-17 -
113: Support Scope with Craig Stoss
Publicerades: 2020-09-16
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
