The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

459 Avsnitt

1. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

   Publicerades: 2024-02-15
2. Exploring Intercom's Customer Service Trends Report for 2024

   Publicerades: 2024-02-01
3. Rewind: Jeff Vincent on solving customer problems

   Publicerades: 2024-01-25
4. Intercom on Product: Riding the AI wave in 2024

   Publicerades: 2024-01-18
5. CX leader Camille E. Acey on the evolving dynamics in customer service

   Publicerades: 2024-01-11
6. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

   Publicerades: 2024-01-04
7. Inside Intercom 2023 in Review

   Publicerades: 2023-12-14
8. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

   Publicerades: 2023-12-07
9. Make every call count: The evolution of phone support

   Publicerades: 2023-11-30
10. Angel investor Christoph Janz on finding the right opportunities in AI

    Publicerades: 2023-11-23
11. Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

    Publicerades: 2023-11-16
12. How AI is creating support roles, not taking them

    Publicerades: 2023-11-09
13. The story behind the chirp: Intercom’s notification sound

    Publicerades: 2023-11-02
14. Rewind: Intercom on Product – The intersection of company and product strategy

    Publicerades: 2023-10-26
15. Training the next generation of support leaders with Peak Support’s Hannah Steiman

    Publicerades: 2023-10-19
16. Rewind: IBM’s Arin Bhowmick on designing ethical AI

    Publicerades: 2023-10-12
17. Rewind: Nick Mehta on delivering value at scale

    Publicerades: 2023-10-05
18. HubSpot’s Noel O’Reilly on embracing AI in your customer support strategy

    Publicerades: 2023-09-28
19. Leonard Berry and the eternal pursuit of service excellence

    Publicerades: 2023-09-21
20. Intercom on Product: Product strategy in the age of AI

    Publicerades: 2023-09-14