The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast av Intercom - Torsdagar
466 Avsnitt
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How Fin AI Copilot changes the game for support teams
Publicerades: 2024-04-11 -
Introducing Off Script: Des Traynor on the AI revolution
Publicerades: 2024-04-04 -
Stacy Sherman on how to design customer experiences that drive loyalty
Publicerades: 2024-03-28 -
Fueling the AI machine with the knowledge it needs
Publicerades: 2024-03-21 -
How AI is transforming customer service tech stacks
Publicerades: 2024-03-07 -
Amplitudeâs Jenna Elliott on navigating the future of customer success
Publicerades: 2024-02-29 -
Understanding the changing economics of customer service in the age of AI
Publicerades: 2024-02-22 -
Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers
Publicerades: 2024-02-15 -
Exploring Intercom's Customer Service Trends Report for 2024
Publicerades: 2024-02-01 -
Rewind: Jeff Vincent on solving customer problems
Publicerades: 2024-01-25 -
Intercom on Product: Riding the AI wave in 2024
Publicerades: 2024-01-18 -
CX leader Camille E. Acey on the evolving dynamics in customer service
Publicerades: 2024-01-11 -
Synthesia CEO Victor Riparbelli on how generative AI is transforming video
Publicerades: 2024-01-04 -
Inside Intercom 2023 in Review
Publicerades: 2023-12-14 -
Rewind: CX author Dan Gingiss on turning customers into your own salesforce
Publicerades: 2023-12-07 -
Make every call count: The evolution of phone support
Publicerades: 2023-11-30 -
Angel investor Christoph Janz on finding the right opportunities in AI
Publicerades: 2023-11-23 -
Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates
Publicerades: 2023-11-16 -
How AI is creating support roles, not taking them
Publicerades: 2023-11-09 -
The story behind the chirp: Intercomâs notification sound
Publicerades: 2023-11-02
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com