466 Avsnitt

  1. How Fin AI Copilot changes the game for support teams

    Publicerades: 2024-04-11
  2. Introducing Off Script: Des Traynor on the AI revolution

    Publicerades: 2024-04-04
  3. Stacy Sherman on how to design customer experiences that drive loyalty

    Publicerades: 2024-03-28
  4. Fueling the AI machine with the knowledge it needs

    Publicerades: 2024-03-21
  5. How AI is transforming customer service tech stacks

    Publicerades: 2024-03-07
  6. Amplitude’s Jenna Elliott on navigating the future of customer success

    Publicerades: 2024-02-29
  7. Understanding the changing economics of customer service in the age of AI

    Publicerades: 2024-02-22
  8. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Publicerades: 2024-02-15
  9. Exploring Intercom's Customer Service Trends Report for 2024

    Publicerades: 2024-02-01
  10. Rewind: Jeff Vincent on solving customer problems

    Publicerades: 2024-01-25
  11. Intercom on Product: Riding the AI wave in 2024

    Publicerades: 2024-01-18
  12. CX leader Camille E. Acey on the evolving dynamics in customer service

    Publicerades: 2024-01-11
  13. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Publicerades: 2024-01-04
  14. Inside Intercom 2023 in Review

    Publicerades: 2023-12-14
  15. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Publicerades: 2023-12-07
  16. Make every call count: The evolution of phone support

    Publicerades: 2023-11-30
  17. Angel investor Christoph Janz on finding the right opportunities in AI

    Publicerades: 2023-11-23
  18. Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

    Publicerades: 2023-11-16
  19. How AI is creating support roles, not taking them

    Publicerades: 2023-11-09
  20. The story behind the chirp: Intercom’s notification sound

    Publicerades: 2023-11-02

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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