The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast av Intercom - Torsdagar
466 Avsnitt
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A day in the life of a conversation designer
Publicerades: 2024-09-19 -
Built For You: Fin AI Agent is now available over email
Publicerades: 2024-09-12 -
Leadership's Role in Creating a Customer-Centric Culture
Publicerades: 2024-09-09 -
A day in the life of a support knowledge manager
Publicerades: 2024-08-22 -
Defining and evaluating a remarkable customer experience
Publicerades: 2024-08-15 -
Off Script: Better, faster, cheaper
Publicerades: 2024-08-08 -
Dovetail's Serena Chan on why customer research is a crucial part of your support strategy
Publicerades: 2024-08-01 -
Strategies for getting executive buy-in to adopt AI-first CS
Publicerades: 2024-07-25 -
How to lead your customer service team into the AI future
Publicerades: 2024-07-18 -
Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders
Publicerades: 2024-07-04 -
Building the future of AI-first customer service
Publicerades: 2024-06-27 -
Off Script: Reinventing customer service with AI
Publicerades: 2024-06-20 -
Unlocking customer service's strategic potential with AI
Publicerades: 2024-06-13 -
Shep Hyken on getting ahead of the competition with exceptional CX
Publicerades: 2024-06-06 -
Evolving your support org to thrive in the AI era
Publicerades: 2024-05-24 -
Mapping out the first 90 days with AI-first Customer Service
Publicerades: 2024-05-16 -
Off Script: Into the future with AI-first Customer Service
Publicerades: 2024-05-09 -
Exploring customer service career paths in the age of AI
Publicerades: 2024-05-02 -
Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Publicerades: 2024-04-25 -
Moment of truth â Fin AI Copilot in practice
Publicerades: 2024-04-18
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com