The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast av Intercom - Torsdagar
459 Avsnitt
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Shopify UX Director Elizabeth McGuane on why design should start with words
Publicerades: 2023-09-07 -
The emergence of superintelligent AI
Publicerades: 2023-08-31 -
Learn how AI can unlock productivity, according to AI founder Andrew Louder
Publicerades: 2023-08-24 -
Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi
Publicerades: 2023-08-17 -
The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership
Publicerades: 2023-08-10 -
CX strategist Lynn Hunsaker on putting the customer at the heart of innovation
Publicerades: 2023-08-02 -
Rewind: Square's Rohini Pandhi on spotting and solving customer problems
Publicerades: 2023-07-27 -
What happens when customers meet chatbots? Discussing our latest research on AI in customer service
Publicerades: 2023-07-20 -
AI educator Kavita Ganesan on uncovering AI opportunities in your business
Publicerades: 2023-07-13 -
Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes
Publicerades: 2023-07-06 -
Becoming Fin: The story behind the name of our AI chatbot
Publicerades: 2023-06-29 -
Adapting to the AI revolution in CS: Discussing our 2023 AI report
Publicerades: 2023-06-22 -
Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
Publicerades: 2023-06-15 -
From science fiction to reality: Exploring the potential of LLMs
Publicerades: 2023-06-08 -
Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space
Publicerades: 2023-06-01 -
Intercom on Product: The AI revolution and the future of customer service
Publicerades: 2023-05-25 -
Building AI that works: How to navigate the AI frontier as a product leader
Publicerades: 2023-05-17 -
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Publicerades: 2023-05-11 -
How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
Publicerades: 2023-05-04 -
How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown
Publicerades: 2023-04-27
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com
