CX Files
En podcast av Mark Hillary and Peter Ryan - Torsdagar
369 Avsnitt
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The Best CX Podcasters Looking Back At 2022 And Forward To 2023
Publicerades: 2022-12-15 -
Steve Mosser - Sensée - Building A Positive Team Culture In WFH CX
Publicerades: 2022-12-08 -
Martin Roe - CCI Global - Exploring BPO & CX In Africa
Publicerades: 2022-12-01 -
Roger Beadle - Limitless - GigCX And The Future Of Flexible CX
Publicerades: 2022-11-24 -
Chris Gillen - A Closer Look - Travel CX Over The Holidays And Into 2023
Publicerades: 2022-11-16 -
Jonathan Steiman - Peak Support - From CX Analyst To Building A New BPO Company
Publicerades: 2022-11-10 -
Jonas Berggren - Transcom - GigCX And A Flexible Future For CX & BPO
Publicerades: 2022-11-02 -
Barry Matthews - Open Assembly - The Future Of Work (And CX)
Publicerades: 2022-10-27 -
Leigh Hopwood - CCMA - Our Industry Will Thrive Through Learning
Publicerades: 2022-10-19 -
David Powers - Rooter Hero - Managing CX When Callers Have A Disaster On Their Hands!
Publicerades: 2022-10-13 -
Rick Collins - Marsh - Managing Risk And Fraud In CX
Publicerades: 2022-10-06 -
Stephen Loynd - What Is The Metaverse And Why Does It Matter For CX?
Publicerades: 2022-09-29 -
Ben Jones - Sigma Connected Group - Key Lessons From CXO 2022
Publicerades: 2022-09-22 -
Ricardo Pedroza - PROCOLOMBIA - BPO and CX in Colombia
Publicerades: 2022-09-15 -
BPO In Georgia With Sean Goforth & Lynda Arsenault
Publicerades: 2022-09-07 -
Victor Pereda - Nearsol - How Startups and Hypergrowth Companies Manage CX
Publicerades: 2022-09-01 -
Indu Badlani - Project Space and StaffingExpert - Career Development in CX
Publicerades: 2022-08-25 -
Simon Yoxon-Grant - TLScontact - The Recovery Of The Travel Industry
Publicerades: 2022-08-17 -
Claas van Delden - Yoummday - CX Acquisition And Expansion In Europe
Publicerades: 2022-08-11 -
Cheryl Paarwater - Call Lab BPO - Impact Sourcing And Creating Employment Opportunities With CX In South Africa
Publicerades: 2022-08-04
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
