CX Files

369 Avsnitt

1. Beza Tekola - Suture BPO - Improving The Patient Experience In Healthcare

   Publicerades: 2023-09-21
2. Jon Yarlett - Impact Sourcing Alliance - The Role of Impact Sourcing In BPO and CX

   Publicerades: 2023-09-14
3. Cheryl Paarwater - Call-Lab BPO - Confidence in South Africa BPO

   Publicerades: 2023-09-07
4. CX Files Is Back Tomorrow!

   Publicerades: 2023-09-06
5. CX Files Is Taking A Summer Break - Back In September!

   Publicerades: 2023-08-03
6. Alistair Niederer - NeedleRock - The Truth About ESG And BPOs

   Publicerades: 2023-07-27
7. CX FILES JULY Q&A - Mark Hillary & Peter Ryan

   Publicerades: 2023-07-24
8. Keith Gait - CX Foundation - Definitely CX 📚

   Publicerades: 2023-07-20
9. Caskey Ndaba - Momentum Metropolitan Insurance - CX & Insurance In Africa

   Publicerades: 2023-07-13
10. Audrey William - Ecosystm - Listening To Customers And Using Data To Create Better Insights

    Publicerades: 2023-07-06
11. Amy Bennet Roach - Blue Ocean Contact Centers - The Future For Flexible CX

    Publicerades: 2023-06-29
12. Peter Klayman - Bottle Rocket - Justifying Investment In CX

    Publicerades: 2023-06-22
13. James Sherin - Yo! Solutions - Can A BPO Serve Another BPO?

    Publicerades: 2023-06-22
14. Jeremiah Okello - Collins Consulting - Kenya And Emerging Africa Opportunities For CX And BPO

    Publicerades: 2023-06-15
15. CxO Glasgow Feedback / Stephen Loynd / Founder of TrendzOwl 🦉

    Publicerades: 2023-06-08
16. Barry Winkless - Cpl Group - What is The Future Of CX Work?

    Publicerades: 2023-06-01
17. Shane Jackson - Knowledge Rhino - The Value of WFM in CX

    Publicerades: 2023-05-25
18. Sadiq Mohammed - USMAART - Matching CX Clients To The Right BPO Partner

    Publicerades: 2023-05-18
19. Marianne Withers & Cath Wohlers - How Can BPOs Handle Vulnerable Customers With Empathy?

    Publicerades: 2023-05-11
20. BONUS! What Is Happening With BPO Mega-Consolidation?

    Publicerades: 2023-05-09