Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
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From The Archives: 23: Moving from Doing to Leading the Work with Matt Dale
Publicerades: 2022-09-16 -
From The Archives: 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Publicerades: 2022-09-09 -
From The Archives: 11: Awkward Conversations with Hilary Dudek.
Publicerades: 2022-09-02 -
247: Fireside with Austin Emser
Publicerades: 2022-08-26 -
From The Archives: 5: Empathy with Ash Rhodes
Publicerades: 2022-08-19 -
From The Archives: 220: Building a Team from Scratch with Matt Dale
Publicerades: 2022-08-12 -
From The Archives: 216: Building a Team from Scratch with Ashley Sachs
Publicerades: 2022-08-05 -
From The Archives: 213: Knowledge Management with Simone Secci
Publicerades: 2022-07-29 -
246: Fireside with Ethan Walfish
Publicerades: 2022-07-22 -
From The Archives: 212: Knowledge Management with Cynthia Ng
Publicerades: 2022-07-15 -
From The Archives: 211: Knowledge Management with Aprill Allen
Publicerades: 2022-07-08 -
From The Archives: 210: Fireside with Nicholas Zeisler
Publicerades: 2022-07-01 -
From The Archives: 209: Fireside with Ash Rhodes
Publicerades: 2022-06-24 -
From The Archives: 201: Fireside with Ethan Walfish
Publicerades: 2022-06-17 -
From The Archives: 200: Managing Change with Lauren Rose Eimers
Publicerades: 2022-06-10 -
From The Archives: 196: Managing Change with Lauren Fearn
Publicerades: 2022-06-03 -
From The Archives: 191: The Perfect Support Email with Ethan Walfish
Publicerades: 2022-05-27 -
245: Fireside with Valentina Thoerner
Publicerades: 2022-05-20 -
From The Archives: 181: Startup Support with Zeni Bandy
Publicerades: 2022-05-13 -
From The Archives: 180: Fireside with Valentina Thoerner
Publicerades: 2022-05-06
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
