The Service Operations Podcast
En podcast av satinder kaur
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31 Avsnitt
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Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S
Publicerades: 2021-12-17 -
Ep 009 The Service Operations Podcast – Standardisation & Customisation in Service with Varsha Kothawle
Publicerades: 2021-12-09 -
Ep 008 The Service Operations Podcast – Service Scaling & Measurement with Sharad Sharma
Publicerades: 2021-12-04 -
Ep 007 The Service Operations Podcast – Consumer in the Digital World with Gunneet Bally
Publicerades: 2021-11-27 -
Ep 006 The Service Operations Podcast – Operations in Service with Nilesh Deshpande
Publicerades: 2021-11-20 -
Ep 005 The Service Operations Podcast - User Xperience & Design with Apala Chavan
Publicerades: 2021-11-13 -
Ep 004 The Service Operations Podcast – Fraud Prevention with Kalyani Pillay
Publicerades: 2021-11-07 -
Ep 003 The Service Operations Podcast - Service Culture and Leadership with Gabriella Horak
Publicerades: 2021-11-03 -
Ep 002 The Service Operations Podcast - Escalated Complaints Management with Manasi Mohare
Publicerades: 2021-10-23 -
Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly
Publicerades: 2021-10-16 -
Introduction to The Service Operations podcast with Satinder Kaur
Publicerades: 2021-10-09
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.