Hospitality Academy

41 Avsnitt

1. EP #22 – Guest Service Training In a Social Media Era, with Doug Kennedy

   Publicerades: 2016-07-28
2. EP #21 – Rising to the Top of the Hotel Industry with Philippe Leboeuf

   Publicerades: 2016-04-21
3. EP #20 – Handling Difficult Customers, with Michelle Mitchell

   Publicerades: 2016-03-31
4. EP #19 – Becoming a Master of Memory with Timothy Moser

   Publicerades: 2016-03-09
5. EP #18 – Dancing At The Fountain – Insights from the World’s Leading Hoteliers

   Publicerades: 2016-02-25
6. EP #17 – Improving Housekeeping Labor Productivity with David Heath

   Publicerades: 2016-02-10
7. EP #16 – Best Practices For Reaching Your Sales Goals with Doug Kennedy

   Publicerades: 2016-01-08
8. EP #15 – How to Conduct Annual Performance Reviews

   Publicerades: 2015-12-29
9. EP #14 – Human Trafficking and how to Recognize the Signs at your Property

   Publicerades: 2015-11-23
10. EP #13 – Accommodated Scheduling with Adam Peterson

    Publicerades: 2015-11-06
11. EP #12 – Taking a Proactive Approach to Managing your Time

    Publicerades: 2015-10-29
12. EP #11 – Managing Your Online Reputation with Rupesh Patel

    Publicerades: 2015-09-30
13. EP #10 – A Day in the Life of the Frontline Staff with Kelly Long

    Publicerades: 2015-09-18
14. EP #9 – How Leadership Connects to the Bottom Line with Zee Mahmood

    Publicerades: 2015-09-07
15. EP #8 – The Customer Experience Hamburger with Steve DiGioia

    Publicerades: 2015-08-31
16. EP #7 – Applying Acting Skills to Deliver Exceptional Guest Service

    Publicerades: 2015-07-27
17. EP #6 – Industry Training Consultant, Joleen Emery Shares Insights On Training New Hires

    Publicerades: 2015-07-17
18. EP #5 – New Employee On-boarding with GM Scott Sisk

    Publicerades: 2015-07-10
19. EP #4 – Interview with Hotel Quality Consultant, Kim Montijo

    Publicerades: 2015-07-01
20. EP #3 – Steps to prepare for Hurricane Season with Bryan Jackson

    Publicerades: 2015-06-30