Experts of Experience

En podcast av Mission.org - Onsdagar

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67 Avsnitt

  1. #46 Expanding FanDuel's Reach: The Power of Partnerships and Customer Experience

    Publicerades: 2024-09-04
  2. #45 Creating Experiential Moments and Partnerships

    Publicerades: 2024-08-28
  3. #44 Implementing AI in Customer Experience

    Publicerades: 2024-08-21
  4. #43 Going Beyond Basic Customer Service

    Publicerades: 2024-08-14
  5. #42 Preserving Human-to-Human Relationships in Retail

    Publicerades: 2024-08-07
  6. #41 The Power of Storytelling and Design in Customer Experience

    Publicerades: 2024-07-31
  7. #40 Leveraging Predictive Analytics and AI for Hyper-Personalization

    Publicerades: 2024-07-24
  8. #39 Optimizing Campaigns and Driving Revenue with AI

    Publicerades: 2024-07-17
  9. #38 How To Actually Implement AI in A Meaningful Way

    Publicerades: 2024-07-10
  10. #37 The Need For Speed in Customer Experience

    Publicerades: 2024-07-03
  11. #36 Using Data to Drive Growth and Customer Satisfaction

    Publicerades: 2024-06-26
  12. #35 How GNC is Shaping Product Strategy with Customer Feedback

    Publicerades: 2024-06-19
  13. #34 How John Deere is Making Technology Accessible to All Farmers

    Publicerades: 2024-06-12
  14. #33 The Power of Proximity in Enhancing Customer Experience

    Publicerades: 2024-06-05
  15. #32 Useful Ways To Think About The Relationship Between Customer and Employee Experience

    Publicerades: 2024-05-29
  16. #31 The Monumental Power of Genuine Empathy as a CX Tool

    Publicerades: 2024-05-22
  17. #30 What Are The Biggest CX Mistakes and How To Avoid Them

    Publicerades: 2024-05-15
  18. #29 How To Achieve Championship Level CX with PGA Tour Superstore's CMO

    Publicerades: 2024-05-08
  19. #28 AI and the Driving Experience: Enhancing EVs Through Smart Technology

    Publicerades: 2024-05-01
  20. #27 New Report Reveals Trends and Challenges for the Industry

    Publicerades: 2024-04-24

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If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.

Visit the podcast's native language site