Experts of Experience
En podcast av Mission.org - Onsdagar
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Kategorier:
67 Avsnitt
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#46 Expanding FanDuel's Reach: The Power of Partnerships and Customer Experience
Publicerades: 2024-09-04 -
#45 Creating Experiential Moments and Partnerships
Publicerades: 2024-08-28 -
#44 Implementing AI in Customer Experience
Publicerades: 2024-08-21 -
#43 Going Beyond Basic Customer Service
Publicerades: 2024-08-14 -
#42 Preserving Human-to-Human Relationships in Retail
Publicerades: 2024-08-07 -
#41 The Power of Storytelling and Design in Customer Experience
Publicerades: 2024-07-31 -
#40 Leveraging Predictive Analytics and AI for Hyper-Personalization
Publicerades: 2024-07-24 -
#39 Optimizing Campaigns and Driving Revenue with AI
Publicerades: 2024-07-17 -
#38 How To Actually Implement AI in A Meaningful Way
Publicerades: 2024-07-10 -
#37 The Need For Speed in Customer Experience
Publicerades: 2024-07-03 -
#36 Using Data to Drive Growth and Customer Satisfaction
Publicerades: 2024-06-26 -
#35 How GNC is Shaping Product Strategy with Customer Feedback
Publicerades: 2024-06-19 -
#34 How John Deere is Making Technology Accessible to All Farmers
Publicerades: 2024-06-12 -
#33 The Power of Proximity in Enhancing Customer Experience
Publicerades: 2024-06-05 -
#32 Useful Ways To Think About The Relationship Between Customer and Employee Experience
Publicerades: 2024-05-29 -
#31 The Monumental Power of Genuine Empathy as a CX Tool
Publicerades: 2024-05-22 -
#30 What Are The Biggest CX Mistakes and How To Avoid Them
Publicerades: 2024-05-15 -
#29 How To Achieve Championship Level CX with PGA Tour Superstore's CMO
Publicerades: 2024-05-08 -
#28 AI and the Driving Experience: Enhancing EVs Through Smart Technology
Publicerades: 2024-05-01 -
#27 New Report Reveals Trends and Challenges for the Industry
Publicerades: 2024-04-24
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.