CX Files

369 Avsnitt

1. Juan Caire & Jim Farnsworth - Alliance BPO - To Hermosillo And Beyond!

   Publicerades: 2025-04-10
2. Chris Dumpleton - Limitless - Is GigCX + AI The Future For Customer Service?

   Publicerades: 2025-04-03
3. Dave Rumble - Maistro - Using Gen AI To Find B2B Partners

   Publicerades: 2025-03-27
4. CCW Berlin 2025 Feedback - with Raya CX and CXHero

   Publicerades: 2025-03-20
5. What Is Wrong With LinkedIn?

   Publicerades: 2025-03-17
6. IWD 2025 - Women In CX In 2025

   Publicerades: 2025-03-13
7. Sergei Levteev - IBA Group - The Tech Infrastructure Supporting CX

   Publicerades: 2025-03-06
8. Audrey William - Ecosystm - AI In CX: The Main Blockers & Opportunities

   Publicerades: 2025-02-27
9. Ian Jacobs - Opus Research - The Hype And Reality For AI In CX

   Publicerades: 2025-02-20
10. Sid Victor - Movate - Is Flexibility Essential For The Future Of BPO?

    Publicerades: 2025-02-13
11. Phil Fersht - HFS Research - Innovation In CX From AI To AGI

    Publicerades: 2025-02-06
12. Gregorio Uglioni - CX Goalkeeper - CX Transformation That Hits The Back Of The Net!

    Publicerades: 2025-01-30
13. Joel Walker - tkg - What Do CX Suppliers Need To Bring To The Table?

    Publicerades: 2025-01-23
14. BONUS: CX In 2025 Discussion

    Publicerades: 2025-01-20
15. Veronica Richards - CALLS - Servicio Estelar: Navigating Customer Care in Mexico

    Publicerades: 2025-01-16
16. Neville Samuels - Virtual Staff 365 - Trends In Virtual CX Staffing

    Publicerades: 2025-01-09
17. Mark Lowe - Managing Risk and Security in CX

    Publicerades: 2024-12-19
18. Katrin Langley - Approaching First-Time Outsourcing

    Publicerades: 2024-12-12
19. Jose Paz - Startups BPO - CX Recruitment In Honduras and US Nearshore

    Publicerades: 2024-12-05
20. Claas van Delden - yoummday - Will Gig CX Replace The Multilingual Hub?

    Publicerades: 2024-11-28