Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
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169: Slack Support with Chris Jewitt
Publicerades: 2021-01-14 -
168: Slack Support with Sean Tanos
Publicerades: 2021-01-13 -
167: Slack Support with Fletcher Richman
Publicerades: 2021-01-12 -
166: Slack Support with Vlad Shlosberg
Publicerades: 2021-01-11 -
2021 Kickoff
Publicerades: 2021-01-04 -
165: Year in Review: Can’t Get No Satisfaction
Publicerades: 2021-01-01 -
164: Year in Review: Successful Improvements
Publicerades: 2020-12-31 -
163: Year in Review: Looking Back at Forecasting
Publicerades: 2020-12-30 -
162: Year in Review: Growing the Business through Support
Publicerades: 2020-12-29 -
161: Year in Review: Growing Teams and Leaders
Publicerades: 2020-12-28 -
160: Year in Review: Bringing People Together
Publicerades: 2020-12-25 -
159: Year in Review: Careers and Hiring
Publicerades: 2020-12-24 -
158: Year in Review: Numbers and Beyond
Publicerades: 2020-12-23 -
157: Year in Review: Reviews, Goals and Performance
Publicerades: 2020-12-22 -
156: Year in Review: Metrics
Publicerades: 2020-12-21 -
155: Year in Review: Leadership Careers
Publicerades: 2020-12-18 -
154: Year in Review: Frustrations and Awkward Conversations
Publicerades: 2020-12-17 -
153: Year in Review: The First Week
Publicerades: 2020-12-16 -
152: Year in Review: Podcast Journey Part 2
Publicerades: 2020-12-15 -
151: Year in Review: Podcast Journey Part 1
Publicerades: 2020-12-14
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
