Customer Support Leaders
En podcast av Charlotte Ward
341 Avsnitt
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227: Fireside with Nate Brown
Publicerades: 2021-12-10 -
226: 99 Weeks Done
Publicerades: 2021-12-04 -
Week 100 Teaser
Publicerades: 2021-11-26 -
From The Archives: Ep 150: Fireside with Mo McKibbin
Publicerades: 2021-11-19 -
From The Archives: Ep 146: Fireside with Tue Søttrup
Publicerades: 2021-11-12 -
From The Archives: Ep 142: Diversity and Inclusion with Antonio King
Publicerades: 2021-11-05 -
From The Archives: Ep 140: Scary Support Stories with Todd Curtis
Publicerades: 2021-10-29 -
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Publicerades: 2021-10-22 -
From The Archives: Ep 134: Support’s Relationship to Sales with Nicholas Zeisler
Publicerades: 2021-10-15 -
From The Archives: Ep 129: Support’s Relationship to Product with Andrea Saez
Publicerades: 2021-10-08 -
From The Archives: Ep 123: Freelancing in Support with Andrei Kamarouski
Publicerades: 2021-10-01 -
From The Archives: Ep 117: CSAT with Mo McKibbin
Publicerades: 2021-09-24 -
From The Archives: Ep 115: Support Scope with Mike Redbord
Publicerades: 2021-09-17 -
225: “In Support, I Believe…” with Simone Secci
Publicerades: 2021-09-10 -
224: “In Support, I Believe…” with Matt Dale
Publicerades: 2021-09-03 -
223: “In Support, I Believe…” with Craig Stoss
Publicerades: 2021-08-27 -
222: “In Support, I Believe…” with Ryan Klausner
Publicerades: 2021-08-20 -
221: “In Support, I Believe…” with Charlotte Ward
Publicerades: 2021-08-13 -
Announcing “In Support, I believe…”
Publicerades: 2021-08-06 -
Throwback to Ep 109: Panel: If I Knew Then, What I Know Now….
Publicerades: 2021-07-30
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
