The Customer First Show
En podcast av Customer Experience
12 Avsnitt
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"Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"
Publicerades: 2021-02-10 -
"The Importance Of Your Employees In Delivering An Awesome CX"
Publicerades: 2021-02-10 -
"Understanding Your Customer's Wants & Needs To Shape Your CX Offering"
Publicerades: 2021-01-04 -
"Don't Drop The CX Baton In Your Organisation"
Publicerades: 2021-01-04 -
"Using Customer & Employee Feedback To Influence Your Strategy"
Publicerades: 2020-09-17 -
"Putting Amazing Into Your Own Customer Service"
Publicerades: 2020-09-17 -
Lace Up Your CX Boots And Get Climbing
Publicerades: 2020-07-01 -
Creative and immersive tactics
Publicerades: 2020-01-07 -
CX is more than just an initiative
Publicerades: 2020-01-07 -
“What gets measured and mapped gets managed; a framework for improving customer experiences”
Publicerades: 2019-12-17 -
“How to achieve Insights Excellence: a culture of measurement and change”
Publicerades: 2019-12-17 -
“The evolution of customer centric culture. Doing the right things at the right time”
Publicerades: 2019-12-17
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A series of interviews with global CX experts who share their knowledge and insights on CX best practices