Ep 98: The Customer vs The Consumer with Orla Weir, Head of eCommerce at Denzels

We discuss the importance of product, why seasonal moments are so powerful, the parallels of dog treats and the baby clothes market, who and what Genz-ennial’s are and the perfection retention strategy (Routine, Iteration, Product, Experience and New news). …………. Sign up to the Your Basket Is Empty newsletter here and learn more about Omnisend here ⚡️ Enjoy