076 A Conversational and Effective Objection Response
The Art of Sales with Art Sobczak - En podcast av Art Sobczak, cold calling and sales trainer
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When a prospect or customer raises a concern, and then they hear a tired, old objection "rebuttal," they typically become even more defensive and adversarial. However, when the next response is unexpected, more like a real conversation, that is when they open up. Here is a very simple technique you can adapt to your own situations and use with the very next objection you hear.
