EP 27: Customer Service Mindsets For Success

Welcome to Episode 27 of The Customer Service Gold Dust Podcast. In this episode, Gavin focuses on customer service mindsets for success. 80% of success is down to mindset - only 20% is down to skill. Often it comes down to having a negative, problem-based mindset versus a positive, solution-based one. Choosing to be "world-class" is an underlying principle that will always stand you in good stead. ------ This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional...