20 - Handling Tough Situations: Navigating Difficult Customer Interactions

This episode guides you through Handling Tough Situations: Navigating Difficult Customer Interactions.Host: Lisa  Podcast: Customer Care ChannelKey Points:Why Do Customers Get Upset?Staying Calm and ProfessionalOffering Solutions and Following UpConclusion and Next StepsEpisode Transcript:  https://customercarechannel.com/difficult-customer-interactions/Resources Mentioned:Brand New website: www.customercarechannel.comSubscribe for free Customer Avatar template here.Connect with Us: - Follow us on @customercarechannel for more customer service tips!  - Subscribe to the Customer Care Channel and never miss an episode.  - Share this episode with fellow business owners who could use productivity tips to grow their customer-focused businesses. Hosted on Acast. See acast.com/privacy for more information.