#12 Automation Talk - From Intelligent Automation to Emotional Automation with Adrian Kostrz and Louise Kuehns

In this episode we welcome Adrian Kostrz, Innovation Manager at NTT DATA Business Solutions AG as our guest. Adrian shares his very interesting insights about Emotional Automation and tells how it actually works, which technologies are involved, what benefits and challenges show up. Furthermore he is talking about some use cases of Emotional Automation and automation at NTT Data. Enjoy listening! :) Get in touch with us: Website: https://www.botsandpeople.com Mail: podcast@botsandpeople.com Linkedin Louise: https://www.linkedin.com/in/louise-kuehns515/